Get Started with Your AcoSound Hearing Aids
Welcome to the AcoSound User Guide Center.
Whether you're new to hearing aids or looking to learn more about advanced features, you'll find the guidance you need here.
Unboxing & Package Contents
Check that the following items are included:
• Hearing aids
• Charger
• Power cable
• Cleaning tools
• User manual
• Identify the left and right hearing aids
• Insert the earpieces correctly
• Adjust for a comfortable fit
• Power on and start using
• Turn on Bluetooth
• Download the AcoSound App
• Search for available devices
• Complete pairing
Cleaning
Clean your hearing aids daily with a soft, dry cloth.
Charging
Charge your hearing aids overnight for optimal performance.
Moisture Protection
Avoid exposing your hearing aids to:
• Showering or swimming
• Water and moisture
• Excessive heat or direct sunlight
We provide ready-to-use marketing materials to help our partners promote products more efficiently across online and offline channels. Available resources include product presentations, posters, product images, catalogs, promotional content, and othe...
1. Why can’t my hearing aid connect to my phone? Please check that: * Bluetooth is enabled * The hearing aid battery is sufficiently charged * The AcoSound App is updated to the latest version Then try pairing the devices again. 2....
Check whether your smartphone is compatible with AcoSound hearing aids. AcoSound hearing aids are designed to work seamlessly with a wide range of smartphones and wireless connectivity technologies. Device compatibility ensures a smooth experience fo...
Let AI help you discover your most comfortable hearing experience. Everyone's hearing needs are unique. Traditional hearing aids often require multiple fitting sessions before users achieve optimal sound quality. The AcoSound AI Sound Adjustment Syst...
The AcoSound App connects you directly to your hearing aids, giving you convenient control from your smartphone. Control your hearing aids right from your phone: ✓ Adjust volume ✓ Switch between listening modes ✓ Control each ear independently...
Discover how our advanced DSP algorithms deliver adaptive noise reduction, real-time speech enhancement, and ultra-low power consumption for superior hearing experiences.
Adaptive noise reduction ensures optimal clarity in any environment.
Real-time speech enhancement improves communication for users of all ages.
Ultra-low power algorithms extend device battery life during daily use.
Reliable in hospitals, at home, and during outdoor activities worldwide.
Our customer service is available Monday to Friday, 9:00 am – 6:00 pm (GMT+8). For further assistance or specialized support about medical hearing devices, please feel free to contact us at any time.
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